Can I personalise my Physical Gift Voucher?
Yes, you can have a personal message included with the Gift Voucher by completing the Gift Message section at checkout.
Is there an expiry date on the Physical Gift Voucher?
Your Gift Voucher is valid for 5 years from the date of purchase
How will the Physical Gift Voucher be presented?
The Physical paper voucher will be presented with a letter to the Giftee on how to use their Gift Voucher. If being sent to the Giftee the Giftee’s name (the person it is being shipped to, if this person is different to the purchaser) will be put on the letter and the letter will say that the Gift Voucher is a gift from you (the purchaser)
Where can I use my physical Good Food Ireland® Gift Voucher?
You can use the physical Gift Voucher in-person in any of the Good Food Ireland® Collection i.e., hotels, restaurants, pubs, cafes, food shops, cookery schools, and food and drink producers. For an up-to-date listing please visit the Good Food Ireland® website – www.goodfoodireland.ie and click on – Explore Collection. You will find the contact details for your preferred business on the business profile page.
Can I use my Gift Voucher in more than one location?
No, because it is a Physical Gift Voucher the voucher cannot be split between multiple locations and must be used in full at one location. However we can send individual Gift Vouchers in multiples of €100 and above to make up the amount of your gift. Please let us know at the point of purchase by adding a note in the Message section.
Should I make a reservation with my preferred location before using my Gift Voucher?
Yes, we ask that you make a reservation with your preferred location in advance of using your Gift Voucher and advise them that you will be using your Gift Voucher as payment.
Can I buy multiple Physical Gift Vouchers in one transaction?
Yes, it is possible to buy a number of vouchers in one transaction. However, the vouchers can only be sent to one single address and not individual addresses. In this case, you would have to buy the vouchers through individual transactions. If you are interested in ordering multiple vouchers for individual dispatch you are very welcome to contact our team at info@goodfoodireland.ie.
Office Hours are Monday to Friday from 9am to 1.00pm and 2.00pm to 5.00pm, except during bank holidays and festive holidays.
Can my Physical Gift Voucher be replaced if lost, mislaid or stolen?
Vouchers are valuable and are the responsibility of the purchaser and the holder. Vouchers should be treated as cash and cannot be replaced if lost, mislaid or stolen. All gift vouchers are sent by standard post with An Post. If you have concerns over your voucher getting lost, there is a option to send it by registered post with An Post, where a tracking order number will be advised.
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