Getaways Terms & Conditions - Good Food Ireland

GOOD FOOD IRELAND^® – GETAWAY OFFERS

Good Food Ireland^® Getaway Offers are available to book online at www.goodfoodirelandshop.com . The Getaway Offers are date specific which means they must be used within the specified time frame.

Each Getaway Offer will have its own Terms & Conditions or restrictions so it is very important that you read these carefully to ensure that they meet your requirements before purchasing.

Good Food Ireland^® Getaway Offers can be purchased for personal use or given as a gift.

When you purchase a Getaway Offer, you will be issued with a confirmation E-Voucher with its own unique code, the details of the Getaway Offer and the contact details for the Accommodation Provider. You must then contact the Provider directly when you are ready to make your booking, using the unique code on your E-Voucher or if you need further information about the experience. Advance booking is required and is subject to availability. The Getaway Offer E-Voucher cannot be used in conjunction with any other offer. It is non-refundable and cannot be replaced.

When a Good Food Ireland^® Getaway Offer is purchased as a gift the recipient will receive a confirmation E-Voucher with its unique code and details of the Getaway Offer. The E-Voucher can be personalised with a gift message by inputting the details in the Message section at checkout.

Customer Care

Remember, we are always here to help. Should you have any queries about your purchase or booking you can email us at bookings@goodfoodireland.ie call + 353 (0) 53 9158693.

Cancellations

We understand that circumstances change and if for whatever reason you, unfortunately, need to cancel your booking, you can do so up to 48 hours or more prior to the date of arrival. Within 48 hours, we cannot offer a refund as our Members have been busy preparing for your visit. To request cancellation, you must Email us directly in advance at bookings@goodfoodireland.ie and provide your booking number and name. Failure to do so will, unfortunately, render your e-Voucher invalid and it is non-refundable

However, if you cancel within the cancellation timeframe the monetary value of your E-Voucher may be used for any other Experience or item available on the Good Food Ireland^® Online Shop. Your E-Voucher will be valid for up to 5 years from the date of purchase.

Dietary Restrictions

The Provider will be delighted to accommodate dietary restrictions and food allergies, including vegetarian and gluten-free options. Please be sure to outline yours at the time of booking, so your Provider is aware of your needs and can prepare for your visit.

Safety & Security

All Approved Members of our Collection have been visited by our Team and certified for the highest standards and criteria. We are all aware of the importance of your safety. In light of Covid-19, please be sure of our commitment to keeping you safe.

FREQUENTLY ASKED QUESTIONS

Is there an expiry date on my Getaway Offer E-Voucher?

Your Getaway Offer E-Voucher is valid for a specified period in the offer details which means it must be used within that time frame. Please check carefully to ensure it suits your needs before making a purchase.

What happens if I purchase or receive a gift of a Getaway Offer E-Voucher but I am unable to use it in the specified timeframe?

Not to worry, you may use the monetary value of the Special Offer E-Voucher to purchase items or other Experiences or Getawayl Offers on the Good Food Ireland^® online shop at www.goodfoodirelandshop.com The E-Voucher will be valid for 5 years.

What happens if I use my Getaway Offer E-Voucher to book a Getaway Offer at a Member business but I am unable to attend?

You must cancel your booking at least 48 hours prior to the date of your arrival by emailing us at bookings@goodfoodireland.ie or your E-Voucher will be rendered invalid. As the Provider will have made provision for your visit, we are unable to refund or replace the E-Voucher. However, if you cancel within the specified time frame you will be able to put the monetary value of the E-Voucher against a purchase of items for sale on the Good Food Ireland^® Online Shop at www.goodfoodirelandshop.com

I would like to give a Getaway Offer E-Voucher as a gift, can I personalise it?

Yes, absolutely you can personalise your gift by inputting the details in the message section on check out.

GOOD FOOD IRELAND® – GETAWAY OFFERS